Frequently Asked Questions
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To get started, please place your order and make sure you put VALID CONTACT INFORMATION. Once your order is placed I will contact you within a 24 hour window (Monday–Friday, however I do NOT work on WEEKENDS) to confirm the design details.
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Absolutely! I offer unlimited revisions. We’ll keep working together until your graphic is exactly how you envision it! Please note: If you request a completely new design from scratch, a $10 fee will apply.
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All designs must be approved by the client before production begins. Once a design is approved, it is considered final and will be used for printing.
By approving your design, you confirm it is correct for production. Any changes requested after approval will be treated as a new request and may require an additional design fee or a new order, depending on the scope of changes.
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No. Once a design is approved, it goes into production and cannot be changed. Any updates will require a new request or additional fee.
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Once I have all the details, I’ll create your custom designs within a 1-3 day window (Monday–Friday, however I do NOT work on WEEKENDS). You’ll receive a preview for review BEFORE I print the designs. Once i’m done creating them, the cups will be shipped directly to you within 3-5 days. However, depending on the scope of the project it may take longer but I will keep you notified every step of the way! I will notify you with shipping information.
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Please place your order 1-2 weeks in advance to ensure your items are completed and delivered on time. If you need your order within 3-5 days, please refer to the “Rush Orders?” FAQ tab for availability and additional information.
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Short answer, NO. Once production has begun, order quantities cannot be reduced, refunded, or changed due to materials, preparation, and time already invested into your custom items. Please make sure you order the correct quantity!
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At this time, pickup is NOT available. Local Delivery is offered within BALTIMORE CITY only.
Delivery fees are based on location:
East Baltimore: $25
West Baltimore: $35
Exact delivery pricing will be confirmed when booking.
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If canceled before work begins: full refund.
If canceled after work has begun: 50% of the total project cost is non-refundable.
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As a graphic designer, I take pride in showcasing all of work on social media. This helps future clients see the quality and style of what I create.
However, I completely respect your privacy and preferences. If you would prefer that your party favors are not shared publicly, please feel free to let me know at any time. I will always honor your request!
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Shipping costs are already included in my prices, so there are no extra shipping fees at checkout.
Most orders arrive within about 3 days, and up to 5 days at most depending on your location.
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If you need your order within 3–5 business days, a rush fee of $25–$30 will apply depending on the project.
(For example, placing an order on a Friday and needing it by Tuesday or Wednesday would be considered a rush order.)
If you’re on a tight schedule, feel free to reach out first and I’ll let you know what’s possible!
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If your order arrives damaged, please contact me within 48 hours with photos so I can review the issue and assist you.
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Foam cups remain a popular choice for custom party favors & I love to make all of my clients visions come to life; sometimes, due to the nature of foam materials and the manufacturing and packaging process, minor imperfections such as light scuff marks, texture variations, or slight dents may be present on Foam cups specifically. Foam cups are also more delicate than other materials and can dent easily with pressure.
Please note that foam products are restricted in some areas of the U.S., and overall quality can vary by supplier. While foam cups are widely used, they are not always produced to a premium standard.
All cups are carefully inspected, and only the best-quality items are selected to fulfill each order. Foam cups are sold at a fixed price, so I kindly ask that purchases are made with this in mind.
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To help keep your custom cups looking their very best, please store them in a room-temperature area. Extreme heat, cold, or moisture may affect the adhesive over time and could cause the design/sticker to lift.
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Short Answer is: NO
All add-ons and foam cups must be purchased with a qualifying main item from the correct product category.
Orders placed for add-ons or foam cups without an accompanying eligible purchase will be automatically canceled and fully refunded.
For example, foam cups listed under “Party Sets” cannot be purchased on their own without a party set order. Likewise, add-ons must be attached to a valid base product and cannot be purchased separately.
To ensure your order is processed correctly, please make sure each item is purchased under its appropriate category with a qualifying base order.
Still have questions or concerns? Please feel free to contact me via email tysheradesignslabco@gmail.com or instagram @tysheracustomslabco

